Why did Justin Bieber cancel his tour and what is the exact health issue he is struggling with?

Wonder why did Justin Bieber cancel his tour? Here’s everything we know about the show dates, refunds and updates on his health

Justin Bieber attends The 2021 Met Gala Celebrating In America: A Lexicon Of Fashion at Metropolitan Museum of Art on September 13, 2021 in New York City.
(Image credit: Getty Images / Jeff Kravitz/FilmMagic)

It’s a sad day for ‘Belieber’ fans all over the world as the Ghost singer has revealed that he will not be continuing with his Justice tour. So why did Justin Bieber cancel his tour exactly and what do we know about his health diagnosis? 

2022 has not exactly been a smooth ride for Justin and Hailey Bieber, as just months after the model and Rhode beauty founder opened up about her terrifying blood clot ordeal—Justin was faced with his own health scare, which has now forced him to halt his world tour, indefinitely. 

The singer broke the sad news on Instagram—here’s everything we know…

Why did Justin Bieber cancel his tour?

Justin has canceled the rest of his tour after being diagnosed with Ramsay-Hunt Syndrome—which left his face partially paralyzed. He revealed that the illness and constant performing were taking a massive toll on his health and leaving him exhausted.

Announcing the news, he posted a lengthy statement on Instagram that read: “Earlier this year, I went public with my battle with Ramsay-Hunt Syndrome, where my face was partly paralyzed. As a result of this illness, I was not able to complete my North American leg of the Justice Tour.

“After resting and consulting with my doctors, family and team, I went to Europe in an effort to continue the tour. I performed six live shows but it really took a toll on me. This past weekend I performed at Rock in Rio and I gave everything I have to the people in Brazil.”

A post shared by Justin Bieber (@justinbieber) (opens in new tab)

A photo posted by on

He continued, “After getting off stage, the exhaustion overtook me and I released I need to make my health the priority right now. So I’m going to take a break from touring for the time being. I’m going to be ok, but I need time to rest and get better.”

Being forever wifey goals, Hailey also commented with: “Love you.”

Which Justin Bieber shows are canceled and can you get a refund? 

So far, his upcoming show in Ñuñoa, Chile (September 7th) and shows in Buenos Aires, Argentina (September 10th and 11th) have been suspended.

As of yet, it’s not been officially announced whether the Justice Tour (opens in new tab)—which was supposed to wrap up in March 2023 and has 70 shows remaining—will continue or whether other show dates will also be suspended or canceled. However, it is likely that all of his remaining September shows in Brazil and South Africa could be affected. 

As far as refunds go, during the pandemic cancellations, anyone with a ticket to a show that was rescheduled had their ticket honored or was offered a refund—so it will likely be a similar situation. 

We urge fans with tickets for any of the remaining and upcoming shows to check their emails for any updates!

What illness does Justin Bieber have? 

As mentioned, Justin Bieber has Ramsay-Hunt syndrome which is caused by a virus called Shingles (which is associated with Chickenpox). Shingles attacks the facial nerves near one of your ears and in some cases—like Justin’s, can cause facial paralysis and sometimes hearing loss.

Justin has shared that he is experiencing partial paralysis in his face. The symptoms, according to the Mayo Clinic (opens in new tab) also include a rash around one or both of your ears, as well as cause ear pain, ringing in your ears (tinnitus), difficulty closing one eye, vertigo, loss of taste and a dry mouth and eyes. 

All of which could make normal day-to-day life difficult and painful, let alone singing and performing on stage in front of millions.

When was Justin Bieber's diagnosis?  

Justin broke the news about his diagnosis in June 2022, with a video showing the extent of his facial paralysis. He said: “Obviously as you can probably see by my face, I have this syndrome called Ramsay-Hunt syndrome and it’s from this virus that attacks the nerve in my ear—my facial nerves and has caused my face to have paralysis.”

A post shared by Justin Bieber (@justinbieber) (opens in new tab)

A photo posted by on

He then added, “For those of you who are frustrated by my cancellations of my next shows—I’m just physically, obviously not capable of doing them. It’s pretty serious as you can see…”

Fingers crossed he has a speedy recovery!

Naomi Jamieson
Lifestyle News Writer

Naomi is a Lifestyle News Writer with the Women's Lifestyle team and has recently earned her Gold Standard diploma in Journalism with the NCTJ. She has a background in design, having studied Illustration at Plymouth University but has taken a leap into the world of journalism after always having a passion for writing. She currently writes pieces on beauty, trends, fashion, and entertainment for GoodTo and My Imperfect Life. She also tests and reviews beauty and skincare products and tries out the latest TikTok hacks for My Imperfect Life.


Before working for Future Publishing’s Lifestyle News team, she worked in the Ad production team. Here she wrote and designed adverts on all sorts of things, which then went into print magazines across all genres. Now, when she isn’t writing articles on celebs, fashion trends, or the newest shows on Netflix, you can find her drinking copious cups of coffee, drawing and probably online shopping.