We love a fun marketing campaign, but have the Fashion Nova text messages taken things too far?
Based in Los Angeles, California, the fast fashion e-commerce company knows how to make a splash, from starry collaborations with the likes of Kylie Jenner, Cardi B and Megan Thee Stallion to its spirited—and sometimes unorthodox—marketing strategies.
On Tuesday, May 16, Fashion Nova shoppers were surprised when they received push notifications from the brand that read, "Fashion Nova: It's The BIGGEST One We've Ever Seen," followed up with a cheeky eggplant emoji.
Now, before you think that the retailer has gone the way of OnlyFans, the oversized, ahem, item that they're touting is, of course, a sale, a "50%-off everything" semi-annual sale that is "THAT BIG," per the racy text, coupled with a winky face.
News of a big discount should surely please customers, but instead, most of them were either flabbergasted or amused at the announcement, with many taking to Twitter to react with funny messages and memes. "Now Fashion Nova, you KNOW you outta line for sending eggplant emojis to my damn phone," one recipient posted. Another added: "Idk what type of time Fashion Nova is on rn but they need to relax." But most echoed the same sentiment: "I think it’s time to unsubscribe from these Fashion Nova texts."
It's not the first time that the Fashion Nova marketing team has added a saucy spin to automated promotional messages. One previous push notification read "Fashion Nova: Guaranteed To C*me Faster Than Yo Man," which prompted a similar sensationalized reaction from customers.
The clothing retailer was founded in 2006 by Iranian-American businessman Richard Saghian, who previously disclosed his secret to success to PAPER Magazine: "I realized early on, getting into the minds of my customers is what helped me grow." He also discussed how important social media marketing has been to Fashion Nova's growth: "We have probably about a thousand DMs come in a day. Most of them are Nova Babes [Saghian's term for his customers] just saying, 'Hey, can we work together?'" the CEO told the outlet. "For models and influencers, being on our Instagram page is very powerful."
And clearly, that marketing game has people talking!
Shoppers react to those Fashion Nova text messages:
Whoever behind fashion nova need to be stopped ASAP!😩😂😂😂😂😂May 16, 2023
The Fashion Nova intern sending y’all those freaky text messages at 10 am. pic.twitter.com/TlZx4LCf9bMay 16, 2023
Whoever sending out them texts from fashion nova need to respect me 😭 “this may be the biggest sale you’ve ever seen 🍆” PLEASE, it’s 10 am. Have some class! pic.twitter.com/jnEavDtMaEMay 16, 2023
Fashion Nova being horny at 9:12 am on a Tuesday has me hollering. pic.twitter.com/5Mr3wjraq4May 16, 2023
I just wanna speak to whoever does the marketing for Fashion Nova 😂 these folks wilddddMay 16, 2023
fashion nova is so…… pic.twitter.com/2siQ4wfuV9May 16, 2023
Christina Izzo is the Deputy Editor of My Imperfect Life.
More generally, she is a writer-editor covering food and drink, travel, lifestyle and culture in New York City. She was previously the Features Editor at Rachael Ray In Season and Reveal, as well as the Food & Drink Editor and chief restaurant critic at Time Out New York.
When she’s not doing all that, she can probably be found eating cheese somewhere.
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