Hailey Bieber says she’s “so upset” by this viral TikTok about her

The star has addressed the issue in a new YouTube video

Model Hailey Baldwin attends the 19th Annual Post-Golden Globes Party hosted by Warner Bros. Pictures and InStyle at The Beverly Hilton Hotel on January 7, 2018 in Beverly Hills, California
(Image credit: Axelle/Bauer-Griffin / Contributor via Getty Images)

Hailey Bieber has revealed she was very upset about the video that went viral about her last summer, which claimed she wasn't very nice. 

In the video in question, user @juliacarolann rated celebrities she had served while working as a hostess in Manhattan, and said her experiences with Bieber weren't very positive. Other celebrities who were rated included the Hadid sisters and Kylie Jenner. 

“This is gonna be controversial,” she said in the clip. “I've met her a handful of times and every time she was not nice. I really wanna like her but I have to give her, like, a 3.5 out of 10. Sorry!”

In a new YouTube video, Hailey has now addressed the video and how upset hearing how she had come across made her. “Months ago, there was this TikTok of this girl, right? And she was a waitress in New York and she was kind of rating people's level of kindness, or her interaction with them on a different scale,” she explained. 

@juliacarolann

These are just my personal experiences, pls take with a grain of salt 💖 xo #greenscreen #manhattan #fyp #foryoupage #celebrity #rating #newyork

♬ OUT WEST (feat. Young Thug) - JACKBOYS & Travis Scott

“And she did one about me, and she was like: ‘You know, I didn't have a great experience with her, I just didn't feel like she was that nice.’ When I saw her video I was so upset.”

Despite being upset by the TikTok user’s claims, Hailey did take responsibility for her behavior. 

“There’s never an excuse for being rude,” she continued. “I felt bad that that was her experience with me. You never know what someone's going through. I don't ever remember meeting her, but I thought about it, and I regretted that and I wished that that wasn’t her experience with me. I wish I didn't act that way towards her.

"I’m a human, and I made a mistake, and I acted a way that was out of character for me. I acted a way that I don't want to be. I'm trying to do better every single day, and I want to continue to grow as a person and I'm open to people correcting me.

“I just don't think that those people that try to correct me and try to tell me what I need to be and what I need to do need to be people on social media.” 

Hailey also commented on the actual TikTok video, writing: “Just came across this video, and wanted to say sorry if I've ever given you bad vibes or a bad attitude. That’s not ever my intention!”

Lucy Abbersteen
Lucy Abbersteen

Lucy is a beauty journalist who has written for titles including Marie Claire, Cosmopolitan, Women's Health, InStyle and Woman & Home, and regularly contributes to My Imperfect Life. Most recently she was Junior Beauty Editor at Marie Claire. Covering skincare, haircare, make-up and wellbeing, her job involves anything from picking the brains of the world's top dermatologists to swatching the latest and greatest foundations. When she's not got beauty on the brain, you're most likely to find her spending time with dogs (her sister owns one very sassy cockapoo), reading or sleeping. She's also a big fan of RuPaul's Drag Race, rosé and and house plants that stay alive.